I got 2 beautiful rings from Carlisle they did take a while longer to arrive than I expected. When I got in touch with customer services they done everything to assure me they hadn't been lost in the post.they sent me an email every other day to let me know where my shipment was. I couldn't have asked any more from them I would give them alone 100%.when rings did arrive they were exactly as shown in picture and beautiful I would shop with this company again.and all my friends are starting to shop here to